The Grievance Cell was set up to help resolve any issues/grievances relating to employment, facilities or any other in the institution. The Grievance Cell should consist of a minimum of 2 members to a maximum of 5-6 members including the HR department. The aim of the Grievance Committee is to solve any issue/complaint raised to the Cell. The Grievance cell ensures there is no bias while solving any issue or complaint raised.
Any staff facing any issue can approach the Grievance Cell and register their issue/complaint or send an email to the Grievance Committee. It is the duty of the grievance cell to ensure that a solution or close to one is reached. All meetings and information will remain confidential at all times. The cell will aim at solving the staff’s issue and ensuring them that they can report any issue in confidence.